Great Things Happen When IT Is Effortless
Welcome to the Electric Platform, your comprehensive solution for managing device and application inventories, ensuring security policy compliance, and handling support requests from onboarding to offboarding. Gain single-point visibility into your device inventory, receive real-time insights into device health and cybersecurity, and take direct action to keep your device security up to date—all in one easy‑to‑use platform.
Demystify IT
The Electric IT Hub empowers businesses with the knowledge and tools needed to manage their IT effectively and confidently. Gain control of your devices, applications, and security in one place to turn IT into your competitive advantage.
Don’t know where to start? Electric will guide you through a personalized IT plan, the perfect starting point for your unique IT journey.
Your IT Plan
- A personalized IT plan based on your tech stack, industry, goals, and more
- Answer a few quick questions and receive a list of customized recommendations based on your company’s IT goals
- Explore essential and suggested actions to successfully manage your IT
- Receive ongoing proactive recommendations, ranked by priority based on your tech stack and IT setup
- Stay organized and up to date with customized reminders and goal tracking
Hardware Procurement
Electric’s hardware store offers businesses an intuitive platform to effortlessly purchase laptops, monitors, and other peripherals tailored to each employee’s needs. From there, Electric handles the entire device lifecycle, from zero-touch provisioning to the recovery of devices from departing employees. And, as an official Apple Authorized Reseller, Electric guarantees streamlined procurement and provisioning of Apple devices.
Onboard and offboard employees
Simplify employee onboarding and offboarding with Electric. Set new hires up for success with device procurement and provisioning–we’ll handle the shipping! Notify the right team members to ensure application access on day one. Organize offboarding tasks, including device returns and application removal. On average, our streamlined process reduces the time spent on each request from 8 -10 hours to just 7 minutes.
Manage Employee Access to Tech
Connect Electric to your HRIS system and seamlessly integrate all employee data throughout the entire lifecycle to optimize productivity while ensuring secure access to necessary hardware and software.
Electric X Jumpcloud MDM
Manage and secure your devices with Electric X JumpCloud’s seamless integration. Implement standard policies and settings designed to meet industry best practices and take the guesswork out of managing your MDM solution.
AI-Powered IT Assistant
Get access to our AI-powered IT assistant, Gigawatt. If you have any IT-related questions, Gigawatt can help you troubleshoot by checking your device details and providing the appropriate support resources.
Reviews for Electric
Choosing the right IT support is not easy. Don’t just take our word for it, see what others are saying! If you’re searching for details on Electric features, reviews, and competitors—start with trusted third-party websites. The reviews below were sourced from G2, one of the world’s largest marketplaces for businesses to discover, select, and manage technology.
G2 Review: Kailey-Jean C,
Small Business (50 or fewer empl.)
“I swear I could hug these guys.”
“Being in Operations at a tech company, while not being particularly tech-savvy myself, has its ups and downs. Before partnering with Electric, every time I got pinged with an IT issue, a wave of frustration and exasperation would come over me. The next steps [often] involved a lot of googling, playing middle man, and most importantly, TIME.”
G2 Review: Devon S,
Mid-Market (200-1,000 empl.)
“Easy to use, effective, and perfect for our new working landscape!”
“Electric’s platform is easy to navigate and accomplish what’s needed. I.e., off-boarding, IT health check, etc. Their integration with Slack makes it super easy for our team members to troubleshoot their issues […]. They work with a number of our applications which makes me feel more secure that the users who have access are the right ones. They are fitting our needs well given we are in a remote environment.”
G2 Review: Karen L,
Small Business (50 or fewer empl.)
“Electric has become an invaluable resource for my company.”
“The ease of accessibility, their quick response time, and the customer service. And Quality Assurance Analyst Dyran White has been an absolute godsend for us! […] We use Electric for onboarding and offboarding our employees, software issues, forensic data analysis, etc. They can do it all!”